Privacy policy
Last Updated: August 11, 2026
At AuraTote (accessible from [[email protected]]), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by AuraTote and how we use, share, and protect it.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
1. Information We Collect
When you visit our store or make a purchase, we collect certain personal information necessary to process your order and improve your shopping experience:
Order & Contact Information: When you purchase a product, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: Payment details (such as credit card numbers or PayPal account credentials) are collected and processed securely by our third-party payment gateways (PayPal, Stripe, etc.). AuraTote does not store or have access to your full payment card details.
Device & Usage Data: When you browse our site, we automatically collect information about your device, including your IP address, browser type, time zone, and cookies placed on your device.
2. How We Use Your Information
We use the collected personal information for the following purposes:
To process and fulfill your orders, including sending order confirmations, shipping updates, and invoices.
To communicate with you and provide customer support.
To screen our orders for potential risk or fraud.
To send you promotional communications, newsletters, and special offers (only if you have opted in).
To optimize and improve our website performance, layout, and user experience.
3. Sharing Your Personal Information
We value your privacy and do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third-party service providers who assist us in operating our business:
E-Commerce Platform: Our online store is hosted on ShopPaaS/Shopify, which provides us with the secure online platform to sell our products.
Shipping & Fulfillment Carriers: We share your shipping address and contact details with logistics partners (e.g., USPS, UPS, FedEx) to deliver your packages.
Payment Processors: Payment transactions are handled via encrypted third-party payment processors (such as PayPal or credit card gateways).
Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Web Beacons
AuraTote uses "Cookies" to store information about visitors' preferences, analyze site traffic, and optimize the user experience. You can choose to disable cookies through your individual browser options, though some features of our store may not function properly as a result.
5. Your Rights (California Residents & CCPA)
If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request what personal information we collect, use, and disclose.
Right to Delete: You have the right to request the deletion of your personal information collected by us.
Right to Opt-Out: You have the right to opt out of the "sale" of your personal information (Note: AuraTote does not sell your personal data).
To exercise any of these rights, please contact us at [[email protected]].
6. Data Security
We implement industry-standard physical, electronic, and managerial security measures (including SSL encryption) to protect your personal information against unauthorized access, alteration, or disclosure.
7. Children's Information
AuraTote does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will promptly remove such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [[email protected]].